NSDL PAN Complaint: Learn how to file an NSDL PAN complaint online, contact NSDL customer care, track complaint status, and resolve PAN card issues quickly. Get NSDL helpline numbers and email support.
NSDL PAN Complaint
A PAN card is an essential document for financial transactions, taxation, and identity verification in India. However, issues such as incorrect details, non-receipt of PAN, failed payments, and delays can arise during the application or update process. The National Securities Depository Limited (NSDL) provides multiple ways for users to file PAN complaints and track their resolution online.
In this guide, we will explain how to file an NSDL PAN complaint, contact NSDL customer care, check complaint status, and resolve common PAN-related problems effectively.
Read More: NSDL PAN Customer Care: Can I apply for a PAN card online?
How to Raise an NSDL PAN Complaint?
If you are facing any issues with your PAN card application, correction request, or non-receipt of PAN, you can submit a complaint to NSDL through various methods.
1. NSDL PAN Complaint Online
You can register a complaint online through the NSDL PAN grievance portal. Follow these steps:
- Visit the NSDL e-Governance PAN Complaint Portal: https://tin.tin.nsdl.com.
- Select “Customer Care” and choose the “Complaint Registration” option.
- Enter details such as PAN application acknowledgment number, name, and contact details.
- Describe the issue clearly and attach supporting documents (if needed).
- Click Submit, and you will receive a Complaint Reference Number to track the status.
2. NSDL PAN Complaint via Email
If you prefer email communication, you can send a complaint to NSDL at:
📧 Email ID: tininfo@nsdl.co.in
Make sure to include:
- PAN application acknowledgment number (if applicable).
- Your name and registered mobile number.
- A detailed description of the problem.
- Scanned copies of relevant documents (if required).
3. NSDL PAN Complaint via Phone (Helpline Number)
For immediate assistance, you can contact the NSDL PAN Helpline:
📞 NSDL PAN Customer Care Number: 020-27218080
4. NSDL PAN Complaint via Postal Mail
You can also send a written complaint to the NSDL head office:
📍 Address:
National Securities Depository Limited,
3rd Floor, Naman Chamber,
Plot C-32, G-Block, Bandra Kurla Complex,
Bandra East, Mumbai, Maharashtra – 400051
Ensure you include all relevant documents and mention your PAN acknowledgment number (if available).
How to Check NSDL PAN Complaint Status?
After registering a complaint, you can track its status online.
Steps to Check NSDL PAN Complaint Status Online
- Visit the NSDL complaint tracking portal.
- Enter your Complaint Reference Number received after submission.
- Click Submit to view the status.
If your complaint is unresolved within the expected time, you can escalate it to higher authorities in NSDL or the Income Tax Department.
Common PAN Card Issues and Their Solutions
1. PAN Card Not Received
Solution:
- Track your PAN status using the acknowledgment number on the NSDL website.
- If delayed beyond 20 working days, register a non-receipt complaint.
- Contact NSDL customer care to get an update.
2. Incorrect Name, Date of Birth, or Address on PAN Card
Solution:
- Apply for PAN correction through the NSDL portal.
- Upload supporting documents (such as Aadhaar, Passport, or Birth Certificate).
- Track the correction status online.
3. PAN Card Linked to the Wrong Aadhaar Number
Solution:
- Visit the NSDL PAN update portal and apply for Aadhaar-PAN linking correction.
- Ensure your Aadhaar details match the PAN card records.
4. Payment Failed During PAN Application
Solution:
- Check if the amount was deducted from your bank account.
- If payment was successful but the application did not proceed, contact NSDL support with transaction details.
- Refunds (if applicable) will be processed in 7-10 working days.
5. PAN Card Lost or Damaged
Solution:
- Apply for a duplicate PAN card online through NSDL e-Gov services.
- Download an e-PAN instantly in PDF format.
Alternative Support Options for PAN Card Complaints
1. Aaykar Sampark Kendra (Income Tax Helpdesk)
📞 Toll-Free Number: 1800-180-1961
📧 Email: ask@incometaxindia.gov.in
2. UTI Infrastructure Technology and Services Limited (UTIITSL)
📞 UTIITSL Customer Care Number: 033-40802999
📧 Email: utiitsl.gsd@utiitsl.com
Read More: NSDL Transaction Status: How to Track and Download NSDL Transactions Online?
FAQs about NSDL PAN Complaint
1. How can I raise an NSDL PAN card complaint?
You can submit a complaint online through the NSDL grievance portal, via email (tininfo@nsdl.co.in), or by calling 020-27218080.
2. How do I complain about a PAN card issue?
You can register a complaint with NSDL or UTIITSL, depending on where you applied for the PAN.
3. How long does it take to resolve an NSDL PAN complaint?
Most complaints are resolved within 7 to 15 working days, depending on the issue’s complexity.
4. How can I check my NSDL PAN complaint status?
Visit the NSDL PAN complaint tracking portal, enter your Complaint Reference Number, and check the status online.
5. What should I do if my PAN complaint is not resolved?
You can escalate your complaint by contacting the Income Tax Department (Aaykar Sampark Kendra: 1800-180-1961).
6. Is there an email ID for NSDL PAN complaints?
Yes, you can send complaints to tininfo@nsdl.co.in with complete details.
7. How do I resolve a PAN card name mismatch issue?
Apply for a name correction online via NSDL or UTIITSL and upload supporting documents.
8. What is the helpline number for NSDL PAN card complaints?
The NSDL PAN customer care number is 020-27218080.
Conclusion: NSDL PAN Complaint
If you face any PAN card-related issues, NSDL provides multiple channels to file complaints and seek resolutions. Whether it’s a delayed PAN card, incorrect details, failed payments, or lost cards, you can raise a complaint online, via phone, or through email. Additionally, tracking your NSDL PAN complaint status ensures you stay updated on the resolution progress.
For unresolved issues, you can escalate your complaint to the Income Tax Department for further assistance.